Service Advisor

Service AdvisorMcGrath Acura of Westmont is expanding our service team. Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer focused and want to build long term relationships. If you are looking for an opportunity with excellent career growth while working for a company that treats their employees like family then join our team and help us grow to the next level!BenefitsAll Sundays Off 401(k) 50% Match Health & Dental Care Holiday Bonus Pay Progressive, Rewarding Pay Plans Top Performing Long-Term Employees Receive Promotion Opportunities Two Weeks Paid Vacation After Two YearsResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.