Remote IT Service Management Lead - Change & Incident

A leading financial institution is seeking an experienced IT Service Management Manager to enhance operational reliability and efficiency within IT. This role involves driving improvements in IT processes, overseeing reporting metrics, and collaborating across teams. Candidates should possess significant experience in Operational IT services and qualifications like ITIL Certification are preferred. This is a full-time remote position available primarily in North Carolina.J-18808-Ljbffr