Rental Coordinator | Hourly - Ron Tonkin Honda

Ron Tonkin Honda is a renowned dealership dedicated to delivering outstanding customer service and offering a diverse range of top-quality vehicles. We take pride in our commitment to customer satisfaction and our collaborative team environment. We are currently looking for a motivated and customer-focused Rental Agent to join our dynamic team.As a Rental Agent at Ron Tonkin Honda, you will manage the rental process for our customers, ensuring they have a seamless and enjoyable experience. Your primary responsibilities will include handling rental agreements, ensuring vehicle availability, and providing exceptional customer service.Why Join the Tonkin Family of Dealerships?Family-Owned Culture with a People-First Approach – Be part of a respected organization that values relationships, integrity, and long-term success for both employees and customers. Opportunities to Grow and Advance – With multiple dealerships and departments, Tonkin offers clear career paths and the chance to build a long-term future in the automotive industry Collaborative, Team-Focused Environment – Work alongside supportive teammates and leadership that encourage development, communication, and shared success Competitive Compensation and Benefits – Enjoy strong earning potential along with benefits and incentives designed to reward your hard work and performance Reputation for Excellence and Stability – Join a well-established dealership group known for delivering quality service and maintaining a strong presence in the community Rental Agent Job ResponsibilitiesGreet customers warmly and assist them with their rental needsExplain rental terms and conditions clearly and conciselyProcess rental agreements and ensure all necessary paperwork is completed accuratelyCoordinate vehicle availability and ensure vehicles are clean and ready for rentalHandle customer inquiries, address concerns, and resolve any issues promptly and professionallyMaintain accurate records of rental transactions and customer informationInspect rental vehicles upon return for any damages and process returns efficientlyCollaborate with other departments to ensure a smooth customer experienceStay up-to-date with company policies, rental procedures, and industry best practicesSchedule: M-FRental Agent Benefits And CompensationIn addition to competitive pay, our benefits are designed to support you and your family…Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesQualificationsRental Agent QualificationsHigh school diploma or equivalentPrevious experience in customer service, sales, or rental services preferredStrong interpersonal and communication skillsDetail-oriented with excellent organizational abilitiesAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyProficient in basic computer skills, including Microsoft OfficeValid driver’s license with a clean driving recordCorporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen.If you have a passion for customer service and are eager to join a reputable company, we’d love to hear from you. Apply today!