Application Manager- Investment Systems

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Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.This position will operate in a hybrid work environment, 3 days per week in the office (Philadelphia, PA). OVERVIEW: The Application Manager – Investment Systems is a leadership role responsible for the end‑to‑end ownership, stability, and strategic evolution of critical investment and wealth management platforms. This role serves as the primary accountable owner for core trading, order management, and investment data applications, ensuring they are reliable, scalable, secure, and aligned with business objectives.Acting as a trusted partner to Trading, Portfolio Management, Operations, Compliance, Risk, and Technology, the Application Manager drives application strategy, vendor performance, and operational excellence across the full application lifecycle. The role includes leadership responsibilities such as mentoring analysts and subject matter experts, guiding decision‑making, and continuously improving service delivery through KPI‑driven management.RESPONSIBILITIES:Application Ownership & StrategyOwn the full lifecycle of assigned investment systems, including strategy, roadmap planning, upgrades, and enhancements Define and execute application roadmaps aligned to business priorities, regulatory requirements, and technology standardsServe as the primary escalation point and decision‑maker for application‑related issues, risks, and trade‑offsLead and manage cross-functional projects, implementations, integrations, and process improvements, ensuring delivery on scope, timeline, and outcomesOperational Stability & Production SupportEnsure high availability, performance, and resilience of production investment platforms, including Order Management System (OMS), Client Reporting, and other trading and investment systemsLead incident, problem, and root‑cause management, coordinating across vendors and internal teams to restore service and prevent recurrenceEstablish and monitor KPIs and SLAs to measure system health, support quality, and operational effectivenessVendor, Contract & Financial ManagementManage strategic vendor relationships for investment systems and data vendors, including contract negotiation, renewals, cost oversight, and performance managementEnforce contractual terms, SLAs, and service expectations while actively identifying opportunities for cost optimization and value realizationCoordinate vendor releases, patches, and upgrades to minimize business disruption and riskChange, Release & Risk ManagementGovern application releases and changes in alignment with enterprise change management and control standardsIdentify, assess, and mitigate application‑level risks, including operational, data, and vendor risksEnsure applications meet audit, compliance, and regulatory expectations, supporting exams and internal reviews as neededStakeholder Partnership & InfluenceAct as a trusted advisor to business leaders across Trading, Portfolio Management, Operations, Compliance, and TechnologyTranslate business strategy into application capabilities and guide stakeholders on system constraints, opportunities, and impactsLead cross‑functional discussions to align priorities, resolve conflicts, and drive timely decisionsLeadership & Team DevelopmentMentor, coach, and guide business analysts and system subject matter expert (SMEs), setting clear expectations and promoting strong application ownership behaviorsProvide direction on best practices for analysis, testing, documentation, and production supportFoster a culture of accountability, continuous improvement, and proactive problem‑solvingData Integration & Investment Systems ExpertiseOversee complex data integrations across OMS, portfolio accounting, market data, and downstream reporting platforms. Ensure data accuracy, consistency, and lineage across internal and external investment data sources. Leverage deep knowledge of investment workflows, including trading, compliance, modeling, and post‑trade processing. REQUIRED QUALIFICATIONS: Bachelor’s degree requiredMinimum of 8+ years of experience in application management, systems ownership, business analysis or senior operations roles within financial services, with a focus on investment or wealth management systems3–5+ years of hands‑on experience supporting an order management or trading platform (e.g., Charles River IMS); Charles River experience strongly preferredStrong understanding of investment operations, trading workflows, compliance requirements, and investment dataProven experience managing vendors, contracts, and service levels in a production environmentDemonstrated ability to lead through influence, make informed decisions, and balance business needs with risk and operational considerationsExcellent communication skills, with the ability to engage senior stakeholders clearly and confidentlyPREFERRED QUALIFICATIONS:Experience overseeing application portfolios across OMS, market data, and investment reporting platformsDemonstrated success leading incident, release, and change management for mission‑critical systemsStrong analytical mindset with experience using KPIs and metrics to drive service improvement and operational disciplineFamiliarity with SQL and analytics/reporting tools (e.g., Power BI) to support data analysis and informed decision‑makingPrior experience mentoring analysts or acting in a formal or informal people‑lead role. Strong understanding of audit, regulatory, and control frameworks within investment management environments. Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com .Our Benefits Overview:Competitive health and welfare benefits, including company HSA contributionsNumerous voluntary benefit choices availableSuperior 401k matchTuition reimbursementCompany subsidized commuter benefitsGenerous paid time off, including parental leavePlus more!Glenmede is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to any legally protected characteristics. To learn more about Glenmede’s policy on equal employment opportunity, please visit https://www.glenmede.com/equal-opportunity-employer/ . We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.