Problem Manager: ITIL RCA Lead for Stable IT Infra

A federal IT solutions provider is seeking a Problem Manager to oversee the identification, analysis, and resolution of IT infrastructure issues. The ideal candidate will have a Bachelor's degree in IT or a related field, at least 4 years of relevant experience, and strong skills in root cause analysis and ITIL frameworks. Responsibilities include managing problem lifecycles, conducting root cause analyses, and collaborating with incident management teams. The role offers a salary range of $94,100 - $132,500 depending on qualifications. J-18808-Ljbffr