Senior Director, eCommerce Development, Residential

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Imagine leading the engineering teams behind the largest digital sales platform at Spectrum, responsible for driving billions in revenue and serving hundreds of thousands of daily visitors. As Senior Director, eCommerce Development, Residential, you will shape the technical direction, architect scalable solutions and foster leadership across teams building acquisition, checkout and post-purchase experiences. Your expertise will directly influence how customers connect with Spectrum's residential products.How You'll Make an ImpactDirect engineering delivery for the residential buyflow, the top sales channel touching all Spectrum internet, TV and voice customersGuide multiple product teams to build scalable and modern solutions that adapt to evolving business requirementsMentor engineering managers and tech leads to empower autonomous decision-making and strong technical leadershipCollaborate with Architecture to advance platform modernization, including component libraries, API optimization and modular patternsDrive AI adoption, integrating AI-assisted development tools and AI-powered customer experiences such as conversational buyflowsSolve complex challenges at scale, enhancing performance, release reliability and platform integration across 10+ teamsTranslate technical initiatives into business outcomes, connecting engineering decisions to conversion rates, speed to market and customer satisfactionWorking Conditions* Office environment* Some travel requiredEligible for Hybrid Work Policy; up to one day per week from homeWhat You'll Bring to SpectrumRequired QualificationsEducation* Bachelor's degree in computer science, software engineering or related technical field, or equivalent experienceExperience12+ years of software engineering experience with increasing leadership responsibility5+ years leading engineering organizations of 30+ engineers across multiple product teams5+ years at Director level or above managing engineering managers or senior tech leads10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements7+ years driving platform modernization and architectural transformation while maintaining delivery velocity7+ years operating in matrixed organizations with cross-functional partnersSkillsStrong architectural judgment across front-end, back-end and API orchestrationDeep understanding of modern web architecture including Angular, component-based frameworks, TypeScript, SCSS, RxJS, NgRxExperience with Node.js backend orchestration, API management and middleware integrationIntegration with complex backend services such as product catalogs, billing, credit/risk assessment and payment processingPlatform scalability expertise including modular architecture, micro-frontends and API optimizationCI/CD pipeline management, release strategies and feature flagging at scalePerformance engineering including page load, API response and cachingObservability and monitoring for application health and incident responseKnowledge of accessibility standards (WCAG 2.1 AA)Familiarity with security practices including WAF, fraud prevention and PCIAbility to drive scalable engineering solutions without micromanagementBalance platform investment with product deliveryTranslate technical complexity for executive audiencesPreferred QualificationsEducation* Master's degreeExperience* Experience in telecom, cable, broadband, wireless or mobile industries* Experience leading engineering organizations of 50+ engineers across multiple product surfacesSkillsEngineering leadership in telecom, cable or large-scale eCommerce with residential productsHigh-traffic acquisition funnel experience, conversion optimization and A/B testingUnderstanding of residential telecom domains including serviceability and customer flowsProven improvement of engineering velocity using agile metricsDesign system adoption and component library governance at scaleSSR experience with Angular and its impact on SEO and performanceAI/ML integration in eCommerce, including conversational commerce and development toolingScaling engineering organizations through hiring, restructuring and leadership developmentSEO optimization, store locator functionality and marketing page performance in eCommerce#LI-DH1MST821 2026-73841 2026Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.This job posting will remain open until 2026-05-31 09:00 PM (UTC) and will be extended if necessary.The base pay for this position generally is between $155,600.00 and $300,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.