Billing Specialist

The Billing Specialist I is responsible for processing billing for Association clients. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Duties include but are not limited to: Manage recurring charges by branch in Complete Control for Communities (C3) system. Assess recurring charges per association assessment schedule. Process miscellaneous recurring charges for utility sub-metering. Process special assessment charges. Manage annual and periodic coupon ordering process. Manage periodic billing statement ordering process. Work directly with branch, A/R, and association accounting on billing issues. Provide customer service to Branches as required. Requirements: Knowledge of working with banks and multiple entities. Knowledge of accounting principles, practices, and procedures (US GAAP). Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Knowledge of conflict resolution techniques at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Self-motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. Education: High School Diploma or GED Required. 0 -3 years of directly related or closely related experience