Account Supervisor, Finance/Fintech

CLYDE is a fast-paced, integrated communications and public affairs agency committed to delivering innovative, strategic, and visually compelling communications solutions for our diverse portfolio of clients. We work with clients who want to make an impact on their industry and stakeholders – helping them do it through earned, owned, and paid media programs, creative solutions, and smarter, informed strategies. We are passionate about pushing the boundaries of design while staying grounded in strategy, brand integrity, and results.We are seeking a talented and dynamic Account Supervisorto join our growing financial services team and bring our Values to life. The right candidate will be fluent in the use of AI tools, and eager to combine the power of this technology with human insights to deliver exceptional value to clients. They will bring an audience-first mindset, and an enthusiasm for utilizing all types of communications channels to reach our clients' audiences.Account Supervisors should have 3-5 years of experience in a communications agency setting or in-house at a financial institution or fintech company. Candidates must have experience in fintech and/or financial servicesAccount Supervisors help manage the day-to-day functions for three or more clients (depending on the size of accounts). This includes proactively bringing forward ideas to advance client accounts, and confidently reporting on metrics to demonstrate outcomes over outputs. Account Supervisors also play a meaningful role in business development, including helping to draft RFP responses, pitch to future clients in new business presentations, and tap personal networks for potential client opportunities.Our Core Values:Be Better Than We Were YesterdayOur Clients' Success Defines OursBe The BlueprintCreativity is Our Idea of FunWe Want to Go Far, So We Go TogetherWhat You Will Be Doing:Partner with clients and across internal teams to develop communications strategies, then lead execution of integrated creative campaignsEstablish yourself as a go-to person for regular client needs, serving as a primary point of contact for one or more clientsLead client calls and drive account activity, creating opportunities for junior team members to contribute and grow while stepping in as neededDevelop strong client relationships, demonstrating confidence and competency in all forms of communication Assign responsibilities to internal client teams with clear owners and deadlines, ensuring all deadlines are met and the quality of work is at a high-standard Work closely and respectfully with internal client delivery teams, including content, digital, and designDirect multiple client projects simultaneously, balancing competing priorities with clarity and composure Take a visible and vocal role in developing and presenting to clients – including training sessions, board presentations, and reporting results Actively participate in the business development process for potential clientsIdentify potential account challenges early and bring forward practical solutions on how to resolve themCollaborate with account and departmental leads to ideate and create campaigns and communications programsPursue professional development opportunities and support hiring efforts through interviewsOur Core Competencies:Client ServiceCommunicationsCritical/Strategic ThinkingProfessional DevelopmentLeadershipPosition Expectations:Demonstrate a commitment to learning and a curiosity about how culture and tech change audience behavior, and turn those insights into smarter, more effective strategies for clientsAdhere to firm's policies and procedures, and a commitment to uphold and defend the highest levels of ethical conductSeek opportunities to interact with and learn from firm leaders and bring that knowledge back to your accountsHave a fierce commitment to, and respect for, a diverse and inclusive workplacePossess excellent writing and grammar skills – concise, clear, and logical, and AP styleProactively monitor the news, proposed legislation, and industry developments that impact clients Prioritize effectively across accounts, and escalate to account leads and management as neededDevelop content to meet client deliverable deadlines, capturing the unique voice of multiple clients Participate actively in staff meetings and retreatsParticipate in business development, helping to develop proposals and joining in new client presentations Craft compelling awards submissions that showcase client and team achievementsQualifications/Required Skills:3–5 years of communications experience; agency experience preferredDeep understanding of the fintech and financial services industryAbility to lead and motivate cross functional teamsSpeaks with clarity, precision, purpose in small and large groupsPossesses excellent writing and grammar skills, knows and apply AP Style and can edit the work of junior team membersExpertise in social media and analytics tools including but not limited to Sprout Social, Meltwater, and HootsuiteProficient in Microsoft and Google office productsEager to learn and adopt new tech platforms, including practical AI applicationsExperience pitching media; established fintech/financial services media contactsGives and receives constructive feedback openly and professionally Understanding of digital marketing, SEO, and GEO Compensation & Work Location: The salary range for this position is $78,800 - $111,900, commensurate with experience. Work location and flexibility details will be discussed during the interview process.