2nd Shift Clerical (CSR)

2nd Shift Customer Service RepresentativeMidway Staffing is seeking motivated and dependable CSR to join our team on the 2nd shift. This versatile position offers the opportunity to contribute to various aspects of warehouse operations, if you thrive in a fast-paced environment and are eager to develop your skills in a growing company, we want to hear from you!Location: Bentonville, ARKey Responsibilities:Coordinate and monitor daily production and shipping schedulesTrack inventory levels and load progress; adjust schedules as neededEnter data daily and generate time-sensitive reportsCheck drivers in and out, print BOLs, and manage outbound documentationCollect and verify shipment details (release numbers, destinations, trailer numbers)Assign dock doors and coordinate driver flowCustomer Service & Operations:Manage customer orders, inventory, and material handling processesHandle phone calls, emails, and general correspondenceAssist with customer inquiries and resolve issues promptlyPrepare and analyze delivery reports to identify trends and communicate updates proactivelyBuild and maintain relationships with customers and suppliers to meet cost, quality, and delivery goalsRequirements:High school diploma or GED requiredMinimum 2 years of customer service experienceStrong computer skills, including Microsoft OfficeFast and accurate data entry skillsExperience with Office 365; AS400 is a plusKey Qualifications:Strong communication skills and attention to detailAbility to work across all levels of an organizationCustomer-focused with a sense of urgencyPositive, proactive, and adaptable in a fast-paced environmentStrong problem-solving skills with a focus on continuous improvementLanguage:English required (read, write, speak)Spanish preferred (may be required depending on location)Physical Requirements:Ability to sit, stand, walk, and use hands regularlyOccasional bending, kneeling, or crouchingAbility to lift up to 25 lbsVision abilities include close and distance focusWork Environment:Office-based role with standard equipment (computer, phone, etc.)Drug-free workplaceContact Information:Call or text Juan Dominguez at 479-233-3940 or send an email to jdominguez@midwaystaffing.comWhat We Offer:Midway Staffing offers a comprehensive benefits package offering Medical, Dental, Vision and Life/AD&D benefit options to all eligible employees.About Midway Staffing:Midway Staffing is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions, we are committed to delivering exceptional service to both clients and candidates. With a strong presence spanning multiple locations nationwide and recognition on the prestigious Inc. 5000 list of Fastest-Growing Private Companies in America from 2019 to 2025, Midway Staffing exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members. Midway Staffing is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at HR@midwaystaffing.com Include the nature of your request and your contact information, and we will be happy to assist you. #ZR