Remote Itinerary Coordinator - Entry Level

Job Title:Remote Itinerary Coordinator - Entry LevelLocation:RemoteJob Responsibilities:Social Media Strategy: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community managementBooking and Coordination:Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activitiesCustomer Service:Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfactionData Entry and Record Management:Maintain accurate records of bookings, payments, and customer interactions using our CRM systemTravel Advisory:Offer expert advice on destinations, travel arrangements, and travel insurance options to clientsProblem Solving:Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutionsRequirements:Experience:Proven experience in acustomer service role orwithin the travel industrySkills:Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systemsOrganization:Ability to manage multiple tasks and prioritize workload effectively in a remote work environmentProblem-Solving:Capacity to handle and resolve customer issues promptly and professionallyFlexibility:Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zonesEducation:High school diploma or equivalent; additional certification in travel and tourism is a plusBenefits:Remote Work:Enjoy the flexibility of working from home with a supportive team environmentCompetitive Salary:Compensation commensurate with experience, with opportunities for performance-based incentivesProfessional Development:Access to ongoing training and development opportunities within the travel industryTravel Perks:Discounts on personal travel bookings and familiarization trips to enhance product knowledgePowered by JazzHRnaLZnXlH2j