Coffee Person/Counter - The Cookie Bar

Immediately Hiring: Coffee People/Counter Servers for The Cookie Bar by Summer House, located at 165 E. Huron in Chicago. Benefits: BCBS health insurance & other options including dental Employee Assistance Program (EAP) Restaurant discounts Opportunities for career growth As the first stand alone location, the Cookie Bar by Summer House has Summer's sweetest treats. Step inside, a yummy and nostalgic spot that calls on your most memorable childhood cravings. The Cookie Bar features a selection of Summer House's famous oversized fresh baked cookies, as well as soft serve and cold brew. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify Counter Servers are responsible for the preparation, presentation and service of menu items for guests, as well as collection of payment.Essential FunctionsPrepare menu items according to prescribed recipes and/or special requestsAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multi-task calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyAbility to read a thermometer correctly and accuratelyMaintain food quality standardsMaintain menu item counts and communicate with management when running lowSell and accurately account for gift cards and/or merchandiseResponsible for taking orders, packaging and checking accuracy for all carryout and deliveryResponsible for the security and reconciliation of a cash drawerAccurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and proceduresUnderstand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guestsFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsProficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open TableComply with all safety and sanitation guidelines and proceduresFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed