Office Administrator / Front Desk Coordinator

Job Type: Full-Time Pay: $16–$18 per hour (based on experience) Schedule: Monday-Friday 8:30 am - 6:00 pm Occasional Saturdays during busy season (up to 2 per month, if needed) About the Role MTech Performance is seeking a highly organized, professional, and customer-focused Office Administrator / Front Desk Coordinator to manage daily office operations at our Fort Lauderdale performance shop. This role is critical to our customer experience. You will be the first point of contact for phone calls, walk-in customers, and appointment scheduling. The ideal candidate is confident on the phone, detail-oriented, polite under pressure, and comfortable working in a fast-paced automotive environment. Key Responsibilities Answer incoming phone calls professionally and confidently Greet and assist walk-in customers with proper etiquette Schedule appointments and manage customer information using our CRM Handle multiple tasks efficiently throughout the day Coordinate with shop staff to ensure smooth daily operations Maintain a clean, organized front office environment Communicate clearly with customers regarding scheduling and basic service inquiries Required Qualifications High school diploma or equivalent (college degree preferred) Strong verbal communication skills in English (additional languages are a plus) Professional phone etiquette and customer service skills Ability to multitask and stay organized in a fast-paced environment Polite, patient, and understanding when working with customers Reliable and punctual Preferred Qualifications Previous office administration, receptionist, or customer service experience Experience using Windows & Apple Computers CRM Software or scheduling software Local to Fort Lauderdale, FL (within 40 miles preferred) Automotive or service-based business experience is a plus (not required) Work Location In-person Fort Lauderdale, FL Why Work at MTech Performance Stable, full-time position Clear expectations and structured responsibilities Professional work environment Opportunity to grow with an established performance brand Our Google Reviews reflect how we conduct business Pay: $16.00 - $18.00 per hour Expected hours: 40.0 per week People with a criminal record are encouraged to apply Work Location: In person