Temporary Store Manager - Danbury Fair

Contract DatesFebruary 2026 - March 7, 2027Interview PlanEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years, keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to fair trade sourcing, supporting sustainable communities, and giving back through our Charity Pot Program.We Offer:A fun and funky store atmosphere where individualism is encouragedA 50% discount off all our productsAn unconventional retail structure to support entrepreneurial spiritThe opportunity for growth as Lush promotes from withinStore ManagerAs a Lush Store Manager, you are a true leader who embodies our core values in all you do. You motivate your team, interact with customers, and make important business decisions while keeping in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, Live with Purpose.Responsibilities:Recruiting your teamTraining and developing your management teamTraining and developing your team on brand, product, and serviceYou oversee all aspects of the retail business, from managing budgets to exceeding sales targets. You create an environment that fosters a strong customer experience, staff experience, and operational excellence, and you continuously seek feedback and opportunities to grow.ResponsibilitiesCustomer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experienceBuilding the Brand: educate customers and staff on brand values and our positions on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked PackagingProduct Passion: deepen product knowledge and make informed recommendationsDriving Sales: develop and execute business plans to achieve short- and long-term goals and improve KPIsLeadership Practices and Staff Development: coach and develop the team, create development plans, provide constructive feedbackDiversity, Equity, Inclusion, and Belonging: maintain a diverse team and an inclusive environment; prioritize DEIB trainingEngagement and Performance: analyze performance concerns and create action plans to improve engagement with empathyRecruitment and Selection: build diverse teams and ensure transparency and equity in interviews and promotionsOperational ExcellencePolicies and Procedures: ensure training compliance, time and attendance, breaks, product integrity, respectful workplace, anti-harassment and anti-discrimination, health and safety, daily communication within budgetStock and Inventory: train staff, manage ordering, and use inventory reports to plan and reduce waste within budgetVisuals and Merchandising: create merchandising plans and train staff to maintain a clean, attractive store and consistent customer experienceScheduling, Time, and Attendance: schedule staff to meet peak times and manage breaks within labor budgetQualificationsRequired:3-5 years managing in a retail environmentStrong HR skills in hiring, scheduling, training, conflict resolution, and performance managementExcellent listening and communication skillsExcellent analytical, critical thinking, and troubleshooting skillsExcellent organization and time management skillsStrong customer service, supervisory, and sales skillsKnowledge and interest in skincare, natural beauty, and ethical businessAbility to work flexible hours including holidays, evenings, and weekendsPreferred:Experience with consultation-based customer service modelsAbility to develop and train staff through positive coaching and feedbackStrong track record of developing retail staff careersProficient in Excel, Microsoft Office, and adaptable to other systemsExperience in cross-cultural collaboration and DEIB or social justice trainingFluency in Spanish, French, or other languagesEquity and InclusionLush believes in equal opportunity for all applicants. We recruit from diverse sources and strive to leverage diversity in our business practices.Equal Opportunity StatementLush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, or other protected characteristics under federal or provincial/state law.CompensationDanbury Fair Pay$62,700 USDApply and PrivacyBest of luck in your job search. Find our Personal Privacy Policy details here.We recognize Indigenous territories on Turtle Island and acknowledge historical reconciliation efforts. See our full statement in the original posting.Voluntary Self-IdentificationVoluntary information for government reporting (EEO/OFCCP). Providing responses is voluntary and confidential. See the form in the original posting for details.J-18808-Ljbffr