Billing/Invoicing Specialist

OverviewCompany Overview:Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.Job DescriptionAllied Universal® is hiring an Invoice Manager. The Invoice Manager is responsible for providing support through weekly processing of invoices to include paper and electronic billing files. The Invoice Manager will review billing reports to ensure quality control. Additionally, the Invoice Manger will work closely with the client Contract Accounting Specialist to ensure invoices are completed accurately according to contract terms.ResponsibilitiesTrack and process invoices for all Allied Universal services, reconcile final bills, and work orders as well as track all in My Facility as needed for accuracy and payment; ensure the portfolio completes weekly invoice submittal for all client requested services and ensure the correct client identified work order is chargedManage field level personnel activities in assuring timely invoice delivery to customers with attachment requirementsReview service requests and invoice requirements and assure they follow the contractOversee and streamline billing and collections processes; evaluate process efficiency, develop and implement process improvement measuresCustomer and account management liaison for billing dispute resolutionEscalate client issues to account leadership when necessary for dispute resolutionReview and verify accuracy of financial and contract paperwork and processesMaintain frequent communication with all client department managers and ensure timely submittal of invoices per contractResponsible for reviewing, correcting, and preparing client invoicesAssist with providing data for Quarterly Business Review presentationEnsure all billing corrections are submitted for processingGenerate reports to analyze and compile key performance indicators (KPI)Lead strategic projects, direct the work of the portfolio Invoicing team; establish and delegate deadlinesCoordinate and collaborate with cross-functional teams to define project plans, timelines, and deliverablesCreate, track, and maintain various weekly, monthly, and quarterly reports utilizing Internal systems and dashboardsPrepare and distribute correspondence, memos, reports, and other documents as requestedExtract, format, submit and adjust client InvoicesEnsure client receives Security Professional new user list weeklyProvide team support and guidance to properly submit Invoices In client systems, meeting weekly or daily deadlinesPull PDF Invoices and Invoice details In Excel for customer numbers; make necessary reformatting and client-requested changes and ensure batch Is sent off to client each weekReview and audit bill codes by job as needed to ensure accurate wage and bill rates, Including billing descriptionsAssist In submissions to Shared Services for these changesCompile and audit invoices as neededEnsure My Facility spreadsheet is accurately tracked and compiled by portfolio teamConduct scheduling activity report review of portfolio each week. Notify portfolio VP by email to advise review was completed, noting any errors found and correctionsEnsure client Is emailed current aging report with details weeklyQualifications (must Have)Must possess one or more of the following:Associate's degree or higher in Accounting, Business, or related field of studyHigh school diploma or equivalent with a minimum of ten (10) years of billing experienceMinimum of seven (7) years of billing experienceKnowledge of basic accountingDemonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlinesProficient in web-based applications, computer systems and programs (Microsoft Word, Excel, and PowerPoint), to effectively edit and create reports, database entries, and presentation materialsAble to build strong relationships with peers and senior managementPreferred Qualifications (nice To Have)Bachelor's degree in Accounting, Business, or related field of studyBenefitsMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.ClosingAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.Requisition ID2026-1592779