Remote Workforce Planner - Contact Center Analytics

A leading home products company is seeking a remote Workforce Specialist to ensure optimal staffing and scheduling within its contact center. The ideal candidate has a Bachelor's degree and at least three years of Workforce Management experience in a large contact center. Responsibilities include real-time monitoring, workforce analytics, and communication with stakeholders. This role offers a competitive salary range of $51,000 - $63,000 and comprehensive benefits. J-18808-Ljbffr