Security Technician

Metro Water Recovery Security Support Supports Metro's security operations through a variety of security support duties including greeting visitors, badge creation, key control, and maintaining security records. Assisting with monitoring site security, responding to alerts and incidents, and various security-related projects. Works under the general direction of the Security Manager.Examples Of Duties Issues and distributes badges and keys in accordance with Metro's security policies and procedures.Assist with managing access control by verifying the identity of visitors, contractors, or staff requesting entry, and ensuring proper procedures are followed.Performs badge system and equipment maintenance, including printer maintenance, creation of badge access levels, and troubleshooting of equipment. Responsible for ordering and maintaining badging supply inventory.Maintains accurate records of key and lock issuance utilizing security software. Generates reports to track badge and key activity.Supports in the audit of keys and cores for all Metro facilities.Assist in reviewing video footage and security system logs during security breaches or concerns to identify potential threats, incidents, or suspicious activities.Collaborate with security team to develop, review, and update standard operating procedures (SOPs) for security processes.Respond promptly to security alerts, alarms, and incidents, following appropriate escalation procedures. Accurately document and maintain security logs for all monitored activities.Assists with the Security Division special projects and urgent requests.Performs other duties as assigned.Qualifications Knowledge of:Security procedures and processesAccess control processes and security softwareID credentialing processes (both international and US)MS Office software and general office processes and proceduresSkills in:Effective verbal and written communicationOperating security system softwareCustomer serviceMaintaining high accuracy in workWorking independently and prioritizing tasks effectivelyAbility to:Learn Security Access Control systems and protocolsLearn security databases/systems and running ad hoc reportsMaintain printer and badge equipmentAssist with badge design and technical system operationAssist with special projects and urgent requestsAssist with key and core auditsWork collaboratively and maintain effective working relationshipsDemonstrate problem-solving skills, especially under pressureAdapt to changing priorities and urgent security requestsFollow security policies and compliance procedures rigorouslyHigh School Degree or GED. Valid Driver's license.Metro Water Recovery is an Equal Opportunity Employer.