Technical Specialist

Job Description About Us:Metropolitan Communications Inc. is a leading provider of critical communication solutions, specializing in the design, installation, and maintenance of Emergency Services Radio systems, BDAs, Repeater Systems, Vehicle builds, and various other systems. Our services are tailored to meet the unique needs of emergency services, schools, commercial enterprises, and industrial facilities. Located in Exton, PA, we are dedicated to delivering high-quality solutions that support safety and operational efficiency across diverse sectors. As we continue to grow, we are seeking a highly skilled Installation Specialist to join our team and contribute to the seamless communication infrastructure vital for emergency response and operational success.Position Overview:We are looking for a dynamic Technical Specialist to play a crucial role in our mission to provide cutting-edge communication solutions. As a Technical Specialist at Metropolitan Communications Inc., you will be responsible for the installation and maintenance of analog and digital public safety systems as well as commercial communication systems and equipment to include but not limited to BDAs, Repeater Systems, phone systems and other specialized systems. You will also be responsible for the repair of radios, lighting, sirens and other electronic devices in vehicles tailored to the unique needs of emergency services, schools, commercial clients, and industrial facilities.Key Responsibilities:- Execute on-site installations of advanced communication systems, including BDAs, Repeater Systems, phone systems, and other specialized systems, adhering to company standards and client specifications.- Collaborate closely with clients to understand their specific communication needs across emergency response, education, commerce, and industry.- Conduct thorough testing and troubleshooting of systems to ensure optimal performance in diverse and critical settings.- Maintain accurate records of installations, configurations, and customer interactions.Qualifications:- Experience as a Technical Specialist in Wireless Communications or similar role.- Proficiency in using a variety of service meters such as multimeter, RF service meter, Oscilloscope, Watt meter etc. As well as tools including various power tools. - Strong problem-solving and analytical skills.- Excellent communication and customer service skills.- Ability to work both independently and collaboratively within a team.Benefits:- Competitive salary- Comprehensive health, dental, and vision insurance- 401(k) and ESOP retirement plans- Professional development opportunitiesMetropolitan Communications Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.