Project Manager

Key Required Skills: Experience as a Technical Project Manager managing ServiceNow implementation and enhancements.Knowledge and experience with Risk Management, tracking, tracking and reporting.Knowledge of ATO requirements and processes. Position Description: Work in tandem with the ServiceNow Solutions Architect/Engineer in planning the architecture, development and implementation in the ServiceNow platformSchedule and facilitate all customer technical discussions/design/development meetings and provide inputs to further enhance the solution or approach.Provide guidance/support to the ServiceNow Developers assigned to the project.Provide guidance and in utilizing out-of-the-box capabilities of ServiceNow.Building New System FunctionalityDesigning and Implementing an ATO Management ProcessDesigning and Implementing Risk and POAM Oversight/ManagementPreparing Training and DocumentationDefining and Establishing Change Management ProcessAll other duties as assigned or directed. Skills Requirements: Bachelor's degree in Computer Science, Mathematics, Engineering, or a related field10 years of experience as an Infrastructure Project Manager developing customer project plans that are in line with SOWs terms and customer objectives.5 years of experience working as a ServiceNow Project Manager.3 years of experience managing the overall project relationship; identify and develop new opportunities with customers, support early qualification and communicate those back to the ServiceNow Developers.3 years of experience documenting key ServiceNow operational policies, processes and methodologies applicable to project management.Ability to manage multiple ServiceNow Development initiatives. Job Description: Track and coordinate multiple complex customer engagements simultaneouslyEnsure all agreed timelines and deliverable milestones are clearly communicated and successfully met.Communicate engagement progress to customer stakeholders.Interface with selected ServiceNow Partners to promote and support joint ServiceNow services and initiatives.Act as the primary point of contact and escalationPrepare and present project kick-off, reviews and project closure presentations with customers.Create and distribute pertinent meeting minutes to keep parties up to speed with project progress.Monitor tasks and any occurring issues as well as notify project stakeholders of any impacting events on the project performance.Monitor project progress to avoid scope creepManage and drive to completion customer project action items.ServiceNow Certification.Previous Government experience Desired Skills: In-depth knowledge of key ServiceNow operational policies, processes and methodologies applicable to project management.Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes".Strong experience in coordinating and managing small, medium and large-scale projects.Solid understanding of all aspects of the IT life cycle.Excellent Microsoft Project, Visio, and SharePoint proficiency.Client-oriented, professional services mind-set.Excellent research skills and the ability to manage details.Excellent analytical, organization and time management skills.Ability to think outside the box.Ability to stay self-motivated and self-directed.Willingness to adapt to changing business and technical priorities.Ability to work in a fast-paced, high-performance team environment.Ability to work with deadlines.In depth understanding of project management approach covering waterfall, agile and hybrid methodologies. Education: Bachelor's degree with 7+ years of experienceMust be able to obtain and maintain a Public Trust. Contract requirement.