Customer Service Representative

Company Description Westcor Land Title Insurance Company® is a premier national title insurance underwriter recognized for its expertise in both local and national markets. With a strong emphasis on integrity and quality, Westcor employs stringent qualification processes to build and maintain a network of highly skilled title and closing agents across the country. The company is committed to delivering exceptional service and innovative solutions. Westcor serves as a trusted partner in the title insurance industry, addressing the diverse needs of its clients with dedication and professionalism. Role Description This is a full-time, on-site role located in Maitland, FL, for a Customer Service Representative. In this position, the Customer Service Representative will provide exceptional support to clients, address inquiries and concerns, and ensure customer satisfaction. Daily tasks include resolving customer issues in a timely manner, maintaining accurate records of customer interactions, and collaborating with internal teams to meet client needs. A strong dedication to delivering a positive customer experience is essential in this role. Qualifications Proficiency in Customer Service, Customer Support, and fostering Customer SatisfactionAbility to enhance Customer Experience and resolve customer inquiries effectivelyStrong interpersonal and communication skills, both verbal and writtenDetail-oriented with excellent organizational and time management skillsAbility to work collaboratively in a team-oriented environmentPrevious experience in the title insurance or related industry is a plusHigh school diploma or equivalent; additional education in business or related fields is advantageous