Service & Inside Sales Associate (Licensed P&C + Life)

Job Description About the RoleWe're hiring a Service & Inside Sales Associate to deliver excellent customer service while building our book of business through consultative inside sales. You'll support existing clients with policy needs, help protect customers with the right personal lines and life insurance solutions, and follow up on quoting opportunities to drive growth.What You'll DoClient ServiceAssist clients by phone, email, text, and in person with policy questions and requestsHandle policy changes and service transactions (IDs, billing questions, vehicle/driver updates, address changes, documents, etc.)Explain coverage options clearly and help customers understand their choicesSupport retention and renewals by proactively addressing concerns and coverage gapsDocument customer interactions accurately in agency systems/CRMInside SalesIdentify opportunities from inbound calls, existing accounts, referrals, and follow-up listsConduct needs-based conversations to recommend Personal Lines and Life insurance optionsPrepare quotes, present coverage options, and follow up to close salesSchedule policy reviews and set appointments for additional protection conversationsTrack activity and follow-ups to meet service, sales, and growth goalsWhat We're Looking ForActive Iowa Property & Casualty license required before start dateActive Iowa Life license required within 90 days of start datePrior experience in insurance, inside sales, or customer service preferredStrong communication skills, especially on the phoneOrganized, detail-oriented, and dependable follow-throughAbility to handle multiple priorities in a fast-paced officeComfortable learning and using multiple systems and quoting toolsCompensation & BenefitsCompetitive pay (based on experience)Uncapped commission paid on new lines of business written (commissions are not capped)Dental & vision insurance available after 60 daysIRA with employer match after 1 year of employmentPaid training and ongoing coachingLocation & ScheduleIn-office position in Marion, IA (may include occasional local/community events)How to ApplyApply with your resume and contact information.Company DescriptionOur office is a second generation owned & operated insurance agency established in 1984. As one of the highest producing agency in Iowa we are looking for an enthusiastic self motivated person to help us expand out agency.Company DescriptionOur office is a second generation owned & operated insurance agency established in 1984. As one of the highest producing agency in Iowa we are looking for an enthusiastic self motivated person to help us expand out agency.