Technical Coordinator
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Job Title: Technical Coordinator
Location:
San Francisco, CA (most probably half remote, half at warehouse depending on business needs) Hire Type: 12 months+Summary: We are currently seeking an enthusiastic Technical Coordinator to join our Event Experiences team. Primary responsibilities will include support for client Experiential retail activations and integrations. The ideal candidate should be professional, dependable, and have a great attitude. This role requires someone who is self-reliant, detailed, extremely organized, and can manage multiple projects at once. The candidate should also be extremely comfortable with seeking resources to adapt environments to ever changing technology and specifications and be able to fluidly adapt to rapidly changing infrastructure needs. This role will be based in San Francisco, CA and will report to the Lead Technical Manager, Experiential Marketing. The role will include a fair amount of remote work and travel, mostly domestic in nature.
Required Skills:
This is a hands-on position, requiring both sophisticated technical knowledge and roll-up-your sleeves capabilities, working on a variety of internal and external customer experiences and events.
The successful candidate must have:
- Bachelor’s degree or equivalent in related field
- Excellent cross functional/cross organization program and team management
- An ability to lead and influence without direct management/reporting line responsibility
- Deep experience with professional and consumer A/V systems and interconnectivity including hardware, cables and connectors, signal conversion, HVAC, networking, and audio/video signal types and distribution
Technical familiarity with all relevant product categories and devices including smartphones, tablets, laptops, computers, home theatre, TVS, etc.
Equally familiar with Mac OS and Windows and relevant audio and video file types 5+ years’ experience in related systems integration and events 3+ years’ experience setting up demos/activations in retail environments
Strong understanding of the unique challenges that retail spaces can present when creating demo experiences in those environments
Team player who possesses strong interpersonal skills, outstanding communication, organizational, and leadership skills
Creative problem-solver with ability to multi-task, manage multiple projects, and meet deadlines in a fast-paced environment
A proactive approach to handling challenges that might arise and ability to quickly troubleshoot problems
Ability to stay calm under pressure
Willingness to be versatile and flexible in a rapidly changing work environment while maintaining effectiveness and efficiency, meeting deadlines and benchmarks
Self-starter with sense of humour and positive professional demeanour requiring little hand holding
Ability to troubleshoot systems effectively using all resources to find solutions including improvisational workarounds
Customer-service oriented
Ability to travel often
Possesses a hands-on approach to tasks and exhibits a desire to learn and grow in the field.