Assistant Shop Manager

Columbia, MO 65201$40,000 - $100,000 a year - Full-timePlease note: This role requires previous automotive industry experience.Applicants without experience in an automotive repair shop or service department will not be considered.Are you an automotive professional with leadership experience who wants career growth in a stable, locally owned company?If yes, then join our team here at All-Star! Where you can be part of a supportive and friendly work environment full of team players!The Repair Center Assistant Manager supports daily shop operations by managing workflow, dispatch, and parts processes. This role assists leadership to ensure smooth, efficient repair center performance.Benefits:M-F only, NO WEEKENDS!Competitive PayComfortable, Heat & Air-Conditioned Controlled ShopWork alongside some of the top auto repair professionals in MissouriWork for a Locally Owned & Operated CompanyPLUS...Paid Holidays and Vacation DaysHealth Benefits: Employer Assisted Health CostsDental & Vision InsuranceFree Life Insurance401-K with Company MatchPaid Training & Career DevelopmentFinancial EducationPaid UniformsVoluntary Insurances offeredKey Responsibilities:Dispatch & Workflow ManagementAssign and dispatch repair orders to technicians based on skillset and availability.Monitor technician productivity and adjust workload to maintain an efficient workflow.Communicate with service advisors regarding job status and timelinesEnsure daily repair targets and deadlines are metParts ManagementSource parts quickly and cost-effectively from approved vendorsCoordinate timely parts ordering and delivery to minimize downtimeReceive, inspect, and verify incoming parts for accuracy and qualityHandle parts returns and warranty claims with suppliersMaintain parts inventory tracking and storage organizationOperational SupportAssist the Repair Center Manager in executing day-to-day operational strategiesMonitor and ensure adherence to safety procedures and cleanliness standardsHelp resolve customer service or repair issues when escalatedCoordinate loaner vehicle and shuttle service logistics as neededTeam CollaborationSupport technicians and advisors with resource needs or problem-solvingFoster a positive, efficient, and team-oriented work environmentHelp onboard and train new employees in procedures and systemsQualifications:2+ years of experience in an automotive repair or service environment (Management experience preferred)Strong organizational and time management skillsFamiliarity with automotive parts sourcing and inventory systemsExcellent communication and leadership abilitiesAbility to lift to 25 lbs and perform physical tasks as neededProficiency with shop management software (e.g., Tekmetric or similar) is a plusEqual Employment Opportunity Statement