Remote CX Data Analytics Specialist

Bitso is seeking a Data Analytics & Experience (CX) Specialist to transform data into actionable insights that improve customer and agent satisfaction, streamline operations, and drive cross-functional performance. The ideal candidate will excel in data analytics, be fluent in English, and have experience with Zendesk and BI tools like Looker, Tableau, or Power BI. This role supports remote collaboration across teams and reports to the Quality, Training and Experience Supervisor. J-18808-Ljbffr