Inside Sales Representative

Eugene Fastener and Supply Co. Inc. is an industry leader in the distribution of fasteners, maintenance, shop and industrial supplies. Locally owned and operated since 1969, Eugene Fastener is well established and committed to providing its customers with unparalleled service and expert solutions. Our customers represent a broad and diverse group of commercial/business and governmental interests; and all types of manufacturing, construction, transportation, military, aerospace, maritime, agricultural, food processing, institutional, recreational and all levels of city, county, state and federal governmental agencies. We are looking for a self-motivated, team oriented, customer focused individual to join our inside sales team. In addition to soliciting new business (via phone), this individual will provide support to existing customers by creating quotes and doing limited purchasing. Responsibilities and Duties Provide prompt and courteous service both on the phone, in person and via email Drive business growth through customer service and satisfaction Support outside sales team Support and nurture strong relationships with strategic accounts Identify product requests, source and prepare quotes for customer inquiries Identify and generate quality leads Network to develop customer referrals Respond swiftly and courteously to customer inquiries or needs Identify and source customer requested product inquiries. Work directly with customers creating product solutions and managing lead times. Provide timely and competitive quotes Learn, understand, and apply pricing strategies Follow through on quotes/orders directly with customer Collaboratively work sales email inbox with intentional prioritizing Manage and dynamically prioritize customer requests -delegating appropriately. Enter customer orders / quotes in POS system. Support counter staff with direct sales as needed Qualifications High school diploma/GED required Post high school education preferred Proven direct or indirect successful sales experience. Excellent written /phone and face to face communication skills Ability to work accurately, with strong attention to detail Ability to follow directions and specific process steps Ability to lift 50 lbs Ability to use a computer for part inquiries, ordering and arranging shipping Skilled with POS software programs including excel and teams Highly motivated, personable and results- driven Mechanical aptitude and/or knowledge of fasteners would be preferred Solid analytical skills to identify customer needs and align them to product offerings Demonstrated organizational skills; effective multi-tasking Profitability and financially minded Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Employee discount Paid time off Paid training Retirement plan Vision insurance Compensation Package: Bonus opportunities Profit sharing Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: direct selling: 2 years (Required) License/Certification: Driver's License (Preferred) Work Location: In person