Front Desk Receptionist
Job Overview
We are seeking a professional and organized Front Desk Receptionist at Integrity Chiropractic and Wellness! We specialize in posture restoration and place a high focus on living a healthy lifestyle. This is a dual role position that includes many office manager responsibilities. This role is vital in creating a welcoming environment for clients, managing patients, and supporting office operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and demonstrate an aptitude with office management tools. Experience with front desk reception or office management is not required, but an aptitude to learn is. Bilingual skills are a plus but not required, as is prior experience in a medical office. Additionally, we love employees who are interested in health and wellness!
Responsibilities
Greet clients and visitors warmly, providing exceptional customer support
Schedule appointments and manage patient treatment plans
Handle data entry, filing, and health insurance
Utilize chiropractic specific software to manage health records and billing
Maintain office supplies inventory and coordinate office management tasks
Support administrative duties such as typing correspondence, managing emails, and organizing files
Uphold phone etiquette standards while assisting callers with inquiries or directing calls appropriately
Chiropractic assistant duties - including posture rehabilitation.
Assist with bookkeeping/billing tasks as needed and support overall office operations
Qualifications
An interest and aptitude in office management, clerical work, or reception roles; healthcare reception experience is a plus
Strong computer literacy with excellent typing speed and data entry skills
Excellent organizational skills with the ability to prioritize tasks efficiently
Strong customer service orientation with excellent communication skills and phone etiquette
Ability to handle confidential information discreetly and maintain professionalism at all times
Ability to be on one's feet for most of the day
This position is ideal for candidates who are interested in health, take pride in organization, thrive in fast paced environments, excel at multitasking, and are committed to delivering outstanding customer support.
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Expected hours: 28 – 35 per week
Work Location: In person