Remote Client Support Agent
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A company is looking for a Remote Client Support Agent.
Key Responsibilities
Respond to incoming customer inquiries via phone, email, and chat
Demonstrate a thorough understanding of products and services to effectively address client needs
Maintain accurate documentation of all client interactions
Required Qualifications
Minimum of 1-2 years of experience in customer service or support
Familiarity with CRM software and customer support tools
Ability to work efficiently in a remote setting with minimal supervision
Must be available to work flexible hours, including potential evenings and weekends
Must have a reliable desktop or laptop computer running Windows 11