Commercial HVAC/R & Kitchen Equipment Service Technician

DescriptionWhy WCEJoin a team that has your back. We hire techs who take pride in their work, support each other, and are ready to be the one customers count on when the heat is on (or the walk-in's down).For techs who want more. More stability. More respect. More Opportunity. Hard work and dedication are rewarded with the resources and backing needed for you to succeed. We train, support and invest in our techs, giving them the tools to build a stable career with room to grow. If you want to be a part of a team that has your back, this is the place to be.Why This Role MattersFacilities call us because downtime is expensive. You’ll diagnose fast, document clearly, and prevent repeat failures. Customers see exactly what you did, what’s next, and why it matters. That’s how we earn long-term partners.What You’ll DoWe need an experienced Commercial HVAC/R and Kitchen Equipment Service Technician who will:Diagnose, repair, and maintain RTUs, walk-ins, reach-ins, ice machines, and line coolingDiagnose and repair hot-side: fryers, ovens, griddles, steamers, dish machinesWork independently in the field - but stay tight with dispatch, parts, and fellow techsUse work-order video on every job to document, educate, and build trustClose the loop on quotes, clearly explaining issues and solutions to keep customers informedLeave every job site better than you found itMust-Haves3+ years commercial HVAC/R & Kitchen Equipment field experience with solid troubleshootingComfortable running after-hours and weekend emergency calls when it's your turn on-callProfessionalism and clear customer communicationBrings a "whatever it takes" attitude to the job siteCan work independently, but knows how to tag-team when the situation calls for itTreats customers with respect, keeps them informed, and makes their problem your missionEPA CertificationNice-to-havesCFESA, OEM certsHow We Work (the WCE Way)Communicate relentlessly - every job gets work-order video proof + clear next step Own everything - if you touch it, you close the loop One team - protect the customer and each other Endlessly improve - grow skills, grow pay Change the standard - be the reason the customer calls us first + be the tech others look up to Enjoy the journey - we hustle, we laugh, we respect each other, and we make every day countPay & PerksBased on experience, hustle, and leadership capability100% company-paid medical, dental & vision insuranceAnnual merit increasesGenerous PTO with rollover up to 125%401(k) with company matchLife and disability insurance availableMonthly & annual recognition rafflesAnnual tool allowance & replacementCompany vehicle & free uniformsGas/corporate cards for business expensesSmooth, tech-driven in-house dispatch Room to grow, learn, and earn moreFree leadership, finance & soft-skills coursesGrowthClear, published skill matrix tied to pay steps. Master a lane, get certified, move up.Ready to Be the One They Call When the Kitchen's Down?We don't just fix equipment - we save the day for chefs, GMs, and owners when everything's on the line.Apply today - and we'll get back to you within 48 hours.