Part Time Membership / Front Desk

Job Description Benefits:Employee discountsFree food & snacksFree uniformsOpportunity for advancementTraining & developmentAt Goldfish Swim School, we care about providing top-notch swim lessons to combat the ever-growing drowning statistics. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. Were looking for part time front desk sales associates who can contribute to swim lesson success by providing guidance on new and existing swim lesson memberships both on the phone and in person during swim lessons.Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.Perks and benefits:Recognition programs that celebrate wins, member retention and WOW momentsGreat pay ($16-$18.50 per hour)Paid, on-the-job trainingSet weekly schedule - always know when youre workingFree swim lessons for children & siblingsWeekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nightsThis role is for you if you:Love talking to people and making them feel confident in their decisionsGet energy from helping families say yes to something meaningfulCan balance being warm and friendly with confidently asking for the saleEnjoy working towards goals and celebrating wins, both big and smallAre able to build rapport with parents and family members and utilize all available resources to meet their needsUse observation, conversation and relationship-development skills to identify parent concerns and offer solutionsWhat success looks like:Parents trust you as their go-to resource throughout their swim journeyFamilies feel welcomed, informed and excited to enrollNew inquiries are contacted promptly and converted into membershipsYou consistently contribute to strong membership retention and growthSales, customer service or hospitality experience preferred (well train the right personality!)Our Core Values:We go above and beyond with every detail to create a GOLDEN experienceWe believe in nurturing a culture that provides WOW customer serviceWe do the right things, make the right decisions and treat people with Integrity, Compassion and TrustWe meet and exceed expectations so you see Extraordinary ResultsWe make a big deal out of lifes accomplishments by remembering to Celebrate!At Goldfish Swim School - Waugh Chapel, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. Were dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what real employes are saying about Goldfish Swim SchoolSome of our most successful team members have worked in places like:Gym, Fitness and Recreation CenterSpa, Hotel and Concierge rolesCustomer Success Manager, Customer Relations, sales and services team member or inside sales representativeInside Sales Representative, Sales Representative