General Manager

OverviewBotanicus, a leader in interior landscaping, is seeking an experienced General Manager to oversee operations, lead our team of plant care technicians, and drive growth through innovative design and exceptional customer service.Key ResponsibilitiesDevelop and implement strategies to expand our client base and generate new businessCollaborate with the design team to create innovative interior landscaping solutionsConduct market research and stay ahead of industry trendsLead, mentor, and support field technicians to ensure service excellenceDevelop and implement training programs to strengthen technical and customer service skillsFoster a collaborative, positive, and growth-focused team cultureServe as the primary point of contact for key clientsEnsure customer satisfaction by resolving issues quickly and effectivelyBuild long-term client relationships through proactive communication and tailored solutionsOversee scheduling, procurement, and inventory managementManage budgeting, forecasting, and invoicing in partnership with accountingPrepare performance reports and identify areas for operational improvementQualificationsProven experience in general management or a leadership role in a commercial service businessStrong sales and marketing skills with ability to drive business growthTrack record of leading and developing high-performing teamsExcellent customer service and client relationship management skillsProficiency in operations, administration, and basic financial managementStrong organizational, communication, and multitasking abilitiesWhy Join Botanicus?Lead a growing team passionate about plants and peopleContribute to creative, green solutions that bring nature indoorsCompetitive compensation and growth opportunitiesBring your leadership, creativity, and business expertise to Botanicus — and help us add GREEN to Western New York businesses!Standard weekday business hours. Occasional installs or plant deliveries on weekends. #J-18808-Ljbffr