Audiovisual Engineer

Job description: We are currently hiring for a professional and high level AV Technician who can assist our high profile client onsite daily with AV Conference equipment and software in a break/fix, onsite support and systems testing support role. The hired AV Technician will be expected have experience and capabilities to perform stand alone support of VTC Conference technologies. Day-To-Day Responsibilities: Experience in auditorium AV troubleshooting Knowledge of Logitech, Microsoft Teams Rooms, and other videoconference applications Knowledge of QSC Reflect application Basic knowledge of MS Intune and MS Teams Admin Center. Experience working in BIAMP Tesira and DANTE application. Perform intricate troubleshooting on AV systems for break fix resolutions Troubleshoot AV/V problems last minute as required as well as non-critical situations Identifying and resolving issues with a video wall system Perform preventative maintenance tasks to help maintain customer spaces including but not limited to ensuring that all technology works as designed and testing/repairing various hardware components Responsible for job site documentation and providing client training on the AV Technology as needed Interact with client Customer Help Desk ticketing system to respond to end user requests Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL Field installation of control programs (AMX / Crestron/QSYS/Firmware) – upload and download capability Deliver field service support of control programs (AMX / Crestron/ QSYS /etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability Understand and adhere to local safety standards for all site duties Travel to various job sites as required Daily system testing to ensure equipment and room functionality Must-Haves: Effectively communicate with employees, customers and colleagues Highly polished professional demeanor. Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors Ability to manage small to medium projects Familiarity with intermediate programming (AMX/Crestron/QSC) – changes and troubleshooting Ability to work and think independently and ensuring to meet deadlines Intermediate/advanced knowledge of AV control systems, codecs, DSP's, TCP/IP networking and computing platforms. Knowledge of basic signal flow for audio, video and control Minimum of a High School Diploma or equivalent 5 plus years of AV break-fix experience Experience with Crestron, AMX, QSC systems Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials Business casual dress always required. Valid Driver’s License and a Motor Vehicle Record that meets company driving standards Nice-To-Haves: Minimum of 3 - 5 years of audiovisual integration and/or service experience The following training certifications: QSYS Level 2 Certification Crestron Professional Installation Essentials of Crestron Programming Certification Exton AV Associate Certification Pay: $80,000.00 - $85,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Work Location: In person