RETAIL SALES AND MERCHANDISING ASSOCIATE

MICRO CENTER is the nation’s leading computer and electronics big‑box retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.We are opening our newest location in Austin, TX!At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.About The RoleWe are seeking a self‑motivated, results‑driven RETAIL SALES AND MERCHANDISING ASSOCIATE to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs.This position is ideal for individuals who thrive in a fast‑paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.What You’ll DoAssist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer serviceMaintain product knowledge and participate in continued sales, vendor and product trainingExecute solution selling based on company direction and metricsMaintain the department by ensuring a clean work areaPerform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assist in executing promotional signage and price changesParticipate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recoveryStay current on all communications from customers, associates and Home OfficeEnsure that customer service standards are met and that difficult customer situations are handled courteously and professionallyPerform additional duties and responsibilities as assignedWhat We’re Looking ForHigh School diploma or equivalent with one year of related experience in a customer service or related role strongly preferredPassion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)Sincere interest in helping customers select products that meet their needsExcellent communication & interpersonal skills combined with the ability to multitask and adjust prioritiesPhysical requirements: lift up to 50 lbs., stand for prolonged periods of timeFlexible availability, including early mornings, evenings, weekends, and holidaysBenefits That Support Your Growth And Well‑BeingAt Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:Medical, Dental & Vision Coverage for regular full‑time associatesCompetitive Employee Discount, including our Friends & Family Discount ProgramTuition Reimbursement and Education Savings Opportunities to support continuous learningPaid Time Off for regular associates to rest, recharge, and take care of what matters most401(k) Retirement Plan with Company Match to help you plan for the futureIndustry‑Leading Vendor and Company Training to build your skills and product expertiseClear Career Growth and Advancement Opportunities across the organizationWhy Micro CenterOur core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.Micro Center is an Equal Opportunity Employer.#appcast