Account Associate - State Farm Agent Team Member

Benefits:License reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:I opened my State Farm agency in 2007 and currently lead a close-knit team of three. I've been with State Farm my entire career, starting in Finance and interning right out of college before eventually pursuing my dream of agency ownership.I'm married with three daughters, and my husband — a third-generation insurance agent — now works alongside me in the business. I'm bilingual and a proud graduate of St. Ambrose University, where I earned both my B.A. in Accounting and my MBA. Outside the office, you'll usually find me spending time with my family or doting on our toy poodle.I'm passionate about community involvement and proudly sponsor Dream Catchers, an organization that makes a meaningful impact in the lives of others.I offer a variety of perks, including PTO, casual Fridays, cash and quarterly promotions, occasional team lunches, free drinks, and even a full kitchen in the agency.Maintaining a positive, collaborative culture is a top priority for me. I'm looking for go-getters who are self-driven, team-oriented, and eager to contribute to a supportive environment where everyone helps each other succeed.ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Carolina Espinoza - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS:Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.