Warehouse Operations Manager

It's more than a jobAs part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.‎At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a wonderful place to be, consider joining us as an Operations Manager at our distribution center in Charlotte, NC.You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly.How you create impactEnsure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued successOversee associates, manage work schedules, and ensure attendance is accurately recordedMaintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)Provide reporting and take part in weekly and monthly business reviewsAnalyze process improvements and rollout of the agreed next stepsEstablishes a clear communication channel between our internal and external stakeholdersMake recommendations to improve operations using continuous improvement techniques, drive cost-saving initiatives, and track savingsParticipate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholdersMeet with customer and key customer contacts to achieve mutually defined goalsSupport your team in training for heavy duty material handling equipment (heavy duty forklifts and indoor crane lifts)Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysisWhat we would like you to bringBachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience5+ years of warehousing experience3+ years of leadership experience in a distribution environment1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous ImprovementKnowledge of various production and quality systemsEperience in Heay Duty equipment such as heavy duty forklifts, heavy duty machines, and indoor crane liftsWhat's in it for youThere has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer great compensation and medical/dental benefits packages, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.Who we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.