Specialist 2: Student Services (30 hours per week)

We're thrilled you're considering a position with us. To help you prepare, please have the following information readily available before you begin your application: Resume/CV, Letter of Interest, and other applicable documents for the job. You will be completing information related to work history, educational background, and contact information.Some roles may have additional, job-specific questions to better assess your qualifications. We're committed to a fair and transparent hiring process. For more information about working at Pima Community College, visit the Pima Careers page .All employees are expected to live and work within the state of Arizona as a condition of employment. All selected candidates are subject to a successful completion of a background check.The data we collect during the application process is used to evaluate your qualifications for the role you're applying for. All data is handled with strict confidentiality and in accordance with our privacy policy.Position SummaryThe purpose of the program, TRiO Student Support Services, is to provide academic support and coaching to Pima Community College students with disabilities, with the overall goal of graduation or transfer.To be eligible for our program, students must be able to earn a degree, with an emphasis on transfer to a university, and must have a documented disability, including learning, physical, vision and hearing, mental health related, and psychiatric disabilities.We have a small, quirky, non-traditional team that thrives on dedication, collaboration, humor, and out of the box thinking.The TRiO Student Services Specialist 2 position supports program participants toward the goal of academic success and balance in life. While the focus is on academic advising, there is so much more to this job. We work on a case management model so that students are connected to a specific specialist and, through that relationship, can build opportunities. This position requires the ability to adapt and individualize when working with students, and to cooperate and collaborate with other staff. The work schedule for this position is flexible and may include working evenings and weekends. Continued employment in the position is contingent upon continued funding through designated external sources. This grant is set to expire on 08/31/2030. Duties & ResponsibilitiesEstablish effective and cooperative relationships with diverse student and employee populationsMake recommendations and provide assistance to students based on college policies, procedures, and processes relating to: academic advising, career and degree advising, transfer assistance, assessment and testing, financial aid advising, registration, and retentionStay informed and updated on processes and changes in Student Affairs at both our institution and other relevant institutionsMake decisions and/or recommendations according to complex guidelines for academic advisingProvide students with encouragement and support in the areas of self-confidence, study habits, and time managementProvide excellent service to program participantsParticipate in achieving program goals and objectives Maintain security of confidential student recordsPerform other duties of a similar nature or level as required Read the section on the ideal candidate in this job postingJob Requirements/QualificationsAssociate’s degree in a related field andThree to five years of experience working with students in education (or comparable work experience), including but not limited to:Academic advisingCollege admissionsFinancial aidGraduation servicesTransfer AdvisingCareer and Degree AdvisingRegistrationAccess and Disability ResourcesKnowledge, Skills And AbilitiesPatience, compassion, and a splash of humorWork effectively with a diverse population, particularly students with disabilities, the LGBTQ+ community, and students from different demographic backgrounds Ethical independence in a work environmentMental Health and Wellness, Social Justice, At Risk Populations, and Student DevelopmentStrong advising background, in education or similarKnowledge, training, experience working with students in secondary or higher educationExtensive service experienceStrong, clear verbal and written communicationCritical thinking to identify, evaluate, research, and solve complex problems that cross multiple areas of student servicesDevelop, build, and maintain positive interpersonal relationshipsIf you require assistance, or a reasonable accommodation for individuals with disabilities, please do not hesitate to contact Pima Community College Human Resources.Human Resources Contact Information Phone: (520) 206-4624 TTY: (520) 206-4530 Email: hr@pima.edu Pima Community College is an Equal Opportunity Employer. We encourage applications from all qualified individuals.