Vendor Performance Management Specialist

Company Alaska AirlinesThe TeamGuided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.Role SummaryThe Vendor Performance Management (VPM) Specialist, is responsible for managing key supplier relationships and supporting vendor performance efforts at Alaska Airlines (AS). As an individual contributor, this role operates with moderate independence to analyze spend and operational performance, support business reviews, ensure contract compliance, and help drive resolution of performance issues with vendors and lessors to meet corporate objectives.Key DutiesManage assigned PBH, Tier 1, and select Tier 2 vendor relationships with moderate independence, ensuring contract adherence, maintaining strong communication, and addressing performance concerns.With minimal direction from leadership, exercise considerable judgment to lead vendor relationships and make decisions in vendor performance management.Facilitate working-level meetings and support leadership-level engagements between AS and vendors, providing follow-up and tracking of action items to completion.Partner with internal stakeholders including Supply Chain Management, Maintenance & Engineering, Legal, FP&A, and others to review vendor agreements and support resolution of commercial and operational issues.Analyze vendor performance data to identify trends and assist in preparing performance summaries and leadership briefings.Investigate vendor issues and contribute to the negotiation of resolutions and remedies that support AS operational goals.Support regular performance reviews and business meetings, including the preparation of reporting packets and tracking of performance metrics and service level commitments.Validate and process monthly utilization reports, invoices, and claims related to PBH contracts and maintenance reserves.Contribute to the development of tools and processes that enhance team and vendor efficiency and effectiveness.Help track and manage vendor credits, escalation calculations, and key performance indicators.Work across Maintenance & Engineering and SCM to ensure vendor performance aligns with operational needs and strategic goals.Support risk mitigation efforts related to vendor performance, continuity, and compliance.Assignments may include specific vendors, fleet types, or ATA chapters.Job-Specific Experience, Education & SkillsRequired2 years of experience in vendor relationship management including quantitative analysis, continuous improvement, and project management experience; or related area.Bachelor’s degree, or an additional 2 years of relevant training/experience in lieu of this degree.Strong interpersonal, presentation, and communication (e.g., verbal, written, and listening) skills.Detailed oriented and organized, with the ability to multi-task and work independently with limited guidance in a fast-paced environment.Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).High school diploma or equivalent.Minimum age of 18.Must be authorized to work in the U.S.PreferredPreferred experience in strategic sourcing, procurement and/or material management at an airline.Preferred experience in category management.Job-Specific Leadership ExpectationsEmbody our values to own safety, do the right thing, be caring and kind, and deliver performance.Salary Range$71,150 -- $106,750 / yearSalary DetailsPay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.Note: We don’t typically hire at the top of the range.Total RewardsAlaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programAnnual bonus plansGenerous holiday and paid time offFor more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.Apply by 7:00 PM Pacific Time on 5/14/2026Employment Type Full-TimeFLSA Status ExemptRegular/Temporary RegularL: \