Client Engineer

Job DutiesWhat you can expect to do in this role:•Demonstrate a relentless passion for the success of our customers•Lead key initiatives pertaining to customer success•Act as primary point of contact and technical representative for one or very few assigned customer(s)•Establish and maintain an active and successful project plan to drive RapidIdentity adoption and success of initiatives within organization.•Bring customer feature requests, issues, and product information to the appropriate representatives within the company to attain resolution•Advocate for RapidIdentity products and capabilities and solutions to customer implementation•Actively engage with customer including frequent communication to several points of contact within customer organizations•Pursue and assist with integration capabilities with external systems to RapidIdentity products•Work cross-departmentally to ensure customer needs are communicated and needs are resolved•Create and maintain a reference environment to ensure customer needs are understood and met•Utilize expert knowledge of leading technology trends and IAM best practices to advocate internally and influence RapidIdentity's product roadmap•Actively consult on architecture and design of RapidIdentity solutions as they pertains to large education environments•Work with customers on-site as necessary to achieve success•#LI-RemoteMinimum Education RequiredNo minimum requirementMinimum Experience RequiredMinimum of 3 years proven mastery of RapidIdentity and/or Identity & Access Management technologies.ShiftFirst (Day)Number of Openings1Compensation$70,400.00 - $150,100.00 / AnnuallyPostal Code55401Place of WorkOn-siteRequisition ID10039Job TypeFull TimeJob BenefitsNo benefits specifiedApplication Linkhttps://tinyurl.com/4yuj6mu7