General Manager

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.The goal of the General Manager is to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.What you will be doing:Developing key performance goals and managing the performance of the staffCreating and implementing strategies for business growthManaging the recruitment, hiring, and training processesEnsuring that departments or units deliver quality offerings to clientsWorking closely with the Area Director to improve efficiency and performanceImproving internal processes for better productivityOverseeing large projects and interpreting performance reportsManaging the budget and monitoring the financial health of a location or business unitWhat you bring to the table:Positive "Can Do" AttitudeLead by example, "Role Model"Leadership people look up toGood Organization and Time ManagementUnderstanding of budget management and financial monitoringEffective conflict resolution and problem-solving skillsThe Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver with the ability to build a great team and provide clear, precise directions consistently, then apply today!Benefits of working for a Dunkin' franchisee:Competitive wagesAwesome team-oriented environmentLots of potential for growth within the company for those who work hardGreat with customer practicesA leader and role model for the employeesPrevious fast food/quick service restaurant experience requiredTop-notch customer service skillsStrong verbal and written communication skillsExcellent leadership skillsMust submit to a background checkPrevious managerial experience in restaurant industry requiredKnowledge of food safety standards a mustP&L and food cost experience a plusRecruit, hire, train and develop a high performing Team