Retail Assistant Store Manager

Overview We are currently looking for the right Retail Assistant Store Manager to join our Team! $13.00 to $17.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $8.04 per hour ON TOP OF YOUR HOURLY RATE. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. VACATION: One week of paid vacation after six months of active, full-time service; additional weeks after 1 year and per anniversary thereafter; 120 hours after five years. SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years. Employee discounts from the first day of employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment! Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance. The actual pay of successful Assistant Store Managers will be based on various factors, such as work location, qualifications, and experience. Responsibilities Note: This is a representative list of general duties and is not all-inclusive; other duties may be assigned as needed. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers to meet FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Opens and closes the store, including counting cash drawers and merchandise, and ensuring procedures protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and reporting. Evaluate the store's financial statements and drive profitability through communication and goal setting. Ensure that operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to maintain value and integrity of loans. Complete assigned tasks and training for self-development. Communicate clearly with employees to ensure understanding of the store's mission and profit objectives. Remain up-to-date on product knowledge. Act as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting). Must be willing and able to lift/carry up to 50 pounds. Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may assist customers on exterior areas or retrieve products stored externally. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Ability to work in multiple locations as business needs dictate. Flexible retail schedule including weekends and holidays. Assistant Store Managers will work 40+ hours a week; hours are not guaranteed. Computer literate and able to operate POS systems and common office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills and cash handling experience required. Ability to work independently with minimal supervision; excellent work ethic and business sense. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during interview. Note: The information in this description is not all-inclusive. Management may assign or reassign duties. Duties may change due to reasonable accommodation or other reasons. Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below applicable local minimum wage requirements. The Earned Wage Access is a service by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base payrate is derived from the applicant's previous experience and skill sets. EEO Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities. J-18808-Ljbffr