Dispatch Track/Trace Coordinator (Temporary)

Job TitlePosition at The Pasha GroupJob SummaryThe Dispatch Track/Trace Coordinator is responsible for coordinating, tracking, and monitoring movement of trucks and freight between port facilities, local port agencies, pack agents, ocean terminals, warehouses and railroad ramps by directing pickup and delivery activities of drivers. Primary ObjectivesEnsure accurate data entry and performance of documentation activities.Timely generation, review, and delivery of related reports.Duties and ResponsibilitiesAssist with the daily scheduling of company drivers and sub-contractors.Closely track and monitor traffic movements to and from destination.Respond to tracing requests from customer traffic management offices.Routinely update computer system and maintains daily performance records, control logs, and dispatch-related file systems.Coordinate port and line-haul movement.Understand and adhere to all vendor interchange policy agreements to avoid storage and per diem charges.Enter line-haul data into computerized tracking system.Proactively notify customers of any non-conformity issues and work to effectively resolve them.Generate and distribute daily status reports.Obtain and enter shipment "Ready to Ship" information from agents into system.Obtain and enter delivery shipment status from agents.Other duties as assigned.QualificationsHigh school diploma or equivalent (HSED) requiredAssociate degree or related college coursework preferred2+ years' experience in a related position within the shipping, importing/exporting, or related industry requiredRequired Knowledge, Skills and AbilitiesExcellent customer service skills with the ability to develop effective professional relationships.Demonstrated proficiency with Microsoft Office products at the following levels: Word, Excel, Outlook: Basic level of skillStrong quantitative and analytical thinking skills.Strong problem solving and multi-tasking skills with a keen eye for detail.Ability to work independently, be self-motivated, and work under pressure with minimal supervision.Excellent verbal and written communication skills.Proficient at office-related tasks such as filing, faxing, scanning, and mailing.Ability to set priorities, multi-task, and complete assignments within established timeframes.Ability to understand, interpret, and apply policies, procedures, and regulations.Ability to review and enter data rapidly and accurately.Ability to become proficient with company computerized tracking systems within a short amount of time.CompetenciesDelivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.Physical Demands, Work Environment, and TravelPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - OftenWalk/travel within office environment, crouch/bend to access floor-level storage - OftenUse hands/fingers to operate office equipment, type/complete data input, write - OftenReach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - RegularlySight sufficient to read instructions, documents, and screen-based information - OftenUse hands/fingers to manipulate and file documents, folders, small objects - RegularlyWorking Environment This role requires work that may involve the following environmental conditions:Corporate office environmentScreening Requirements Background Checks The salary range listed is based on the geographic zone associated with this role: OAKLAND, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 1: Starting rate $21.00; up to $23.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories