Assistant Community Manager - 55 West, Creekside and West 5th

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.How We Deliver a Winning PerformanceQuestion AuthorityWalk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your LimitsWe Care About Your Total WellbeingPhysical Wellbeing: Medical, dental, and vision careSocial Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefitsFinancial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing programhere.What You'll Be DoingAs an Assistant Community Manager, you will drive the entire sales process, building strong connections with prospects and residents, and delivering exceptional customer service to facilitate lease renewals, with a clear pathway for career growth towards a Community Manager position.Leading, mentoring, and training in sales, marketing, and customer service for a positive work environmentManaging financial transactions, including payments and audits, for accurate resident file maintenanceUtilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residentsResponding promptly to resident calls and emails, proactively address needs, and follow up on concernsMaintaining effective communication with maintenance staff, ensuring resident needs are metProactively monitoring property trends for future occupancy needsWhat You'll Need To ThriveResidential or commercial property management, hospitality, or retail experienceCustomer service and sales experienceHigh School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.Knowledge of federal and state apartment housing lawsAvailability to work a flexible schedule, including weekendsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.Salary: $29.30 - $35.82 per hourEmployees are eligible for overtime pay and performance incentives.The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.Bonus QualificationsManagerial Experience