Workplace Assistant

Workplace Assistant The workplace assistant is the first point of contact for employees, candidates, customers, and vendors. This role provides front-desk coverage, visitor management, workplace & facilities support, and administrative coordination to ensure a safe, welcoming, and well-operated office environment. This position also supports day-to-day office operations and facilities coordination, helping maintain workplace functionality, address routine issues, and ensure continuity of operations in a high-visibility, professional setting.Responsibilities Serve as the first friendly point of contact; greet visitors and manage check-in processes to ensure a professional, warm and welcoming experienceMaintain office readiness, including cleanliness, organization, and overall presentationCoordinate visitor management processes, including pre-registration and compliance with security protocolsPartner with Security to manage access, visitor flow, and adherence to onsite policiesSupport day-to-day office operations, including office supplies, mail distribution, F&B re-stock and general administrative coordinationCoordinate and oversee facilities needs, including minor repairs, preventative upkeep, and vendor engagement for routine servicesMonitor, track, and escalate operational and facilities-related issues to appropriate stakeholders, ensuring timely resolutionAssist with onboarding and offboarding by ensuring workspace readiness and supporting basic setup and orientation logisticsSupport meetings and events through coordination of room setup, catering, and space readinessTrack recurring issues and provide feedback to Workplace and Facilities to improve office operationsPerform a range of administrative tasks to support overall office efficiency and day-to-day operationsQualifications Proven ability to manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organizational imageStrong organizational and coordination skills, with experience managing schedules, appointments, and multiple priorities simultaneouslyExcellent written and verbal communication skills, with the ability to interact effectively across teams and with external stakeholdersDetail-oriented with the ability to track, manage, and follow up on tasks, projects, and administrative processesExperience supporting operational workflows, including data entry, documentation, and cross-functional coordinationProficiency in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft ExcelFamiliarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systemsAbility to work independently while also collaborating effectively in a team environmentStrong problem-solving skills and adaptability in fast-paced or dynamic settingsCustomer-service mindset with a focus on responsiveness, professionalism, and efficiencyPrior experience in administrative, coordination, or specialist-type roles preferredPhysical Demands Prolonged periods of sitting at a desk and working on a computerOccasional standing and walking within the officeManual dexterity to operate a computer keyboard, mouse, and other office equipmentVisual acuity to read screens, documents, and reportsOccasional reaching, bending, or stooping to access file drawers, cabinets, or office suppliesLifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)Benefits Medical Insurance: Comprehensive health insurance plans covering a range of servicesSaronic pays 100% of the premium for employees and 80% for dependentsDental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision careSaronic pays 100% of the premium under the basic plan for employees and 80% for dependentsTime Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parentsCompetitive Salary: Industry-standard salaries with opportunities for performance-based bonusesRetirement Plan: 401(k) plan with company matchStock Options: Equity options to give employees a stake in the company's successLife and Disability Insurance: Basic life insurance and short- and long-term disability coveragePet Insurance: Discounted pet insurance options including 24/7 Telehealth helplineAdditional Perks: Free lunch benefit and unlimited free drinks and snacks in the office