Customer Service Representative - State Farm Agent Team Member

We're Hiring! As a Customer Service Representative with Greta Ritchie State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Benefits include commissions and bonuses available, 401(k), bonus based on performance, opportunity for advancement, paid time off, and training & development.Responsibilities include answering customer inquiries and providing policy information, assisting clients with policy changes, updates, and processing payments, processing insurance claims and following up with clients, and maintaining accurate records of customer interactions.Qualifications include strong communication and interpersonal skills, being detail-oriented and able to multitask, previous customer service experience preferred, and a Property & Casualty License required to start.Compensation: $35,000.00 - $45,000.00 per year.About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. Our office is located in the Ralston area - on 72nd St. We have 60 years of combined insurance experience in our office. Additional languages spoken: Spanish.We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.