Area Branch Operations Manager

There's a Place for You at Crawford Electric Supply.A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. It's time to energize your future! Don't miss out on this electrifying opportunity - apply today! Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and FacebookPosition:Area Operations ManagerLocation:Irving, TXAbout Crawford:If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:Adapt: Effectively embrace new situation and peopleDare: Appropriately challenge the status quoLearn: Learn from others, from mistakes, and self-improveResponsibilitiesThe Area Operations Manager is responsible for leading operational execution across multiple branches and/or RDC-supported locations within their assigned region. This role ensures alignment between sales and operations, drives efficiency, and delivers best-in-class customer experience while supporting profitable growth.This leader partners closely with Regional Operations Manager (ROM) and Regional Vice-President (RVP), along with Area/Branch leadership, and functional teams to standardize processes, improve performance, and strengthen operational discipline across the area.Serve as the primary liaison between sales and operations across all branches in the assigned areaDrive consistent execution of warehouse operations, logistics, and inventory management standardsLead initiatives to improve efficiency, productivity, and service levels across locationsEnsure effective order flow and backlog management to meet customer expectationsDeliver clear, actionable insights to Area Sales Leaders and Regional Vice Presidents.Translate complex data into concise, executive-ready summaries.Monitor and manage inter-branch transfers and RDC logistics coordinationReview inventory adjustments, discrepancies, and root cause trends across branchesReview Job Management/PLS Transactions to ensure project close-out, including financial billings and material dispositionReview and manage overhead expenses and cost controls across the areaAnalyze operational performance, budgets, and forecasts to drive accountabilitySupport resolution of customer and vendor invoice disputes (AP/AR issues)Ensure proper handling of returns, credits, and financial accuracyEvaluate branch performance using data, reporting tools (Power BI), and KPIsIdentify operational gaps and implement corrective action plansDrive adoption of standard processes and continuous improvement initiativesPromote a sales-driven operations mindset focused on customer responsivenessSupport Branch Managers and Warehouse Leaders in training, coaching, and team developmentCoordinate and lead area-wide operational training sessionsReinforce Crawford's mindset competencies: Adapt, Dare, LearnPromote a culture of accountability, collaboration, and executionOversee facility maintenance and operational readiness across locationsMaintain Asset Management and Tracking in the assigned areaCoordinate building contracts, vendor relationships, and upkeep standardsEnsure safe, organized, and efficient working environmentsQualificationsComputer literate.Proficiency with Solar/Eclipse ERP softwareProficiency with Microsoft Power BiProficiency with Microsoft Office software (Word, Excel, PowerPoint)Good writing, analytical and problem-solving skills.Ability to communicate effectively.Knowledge of principles and practices of organization, planning, records management, and general administration.Basic understanding of general HR policies and procedures.Ability to follow oral and written instructions.Minimum QualificationsHigh school diploma or equivalent.Minimum five years' clerical or administrative experience in the electrical distribution industryEnvironmentNote: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employerCrawford is a subsidiary of Sonepar USA.What We Offer YouWe offer great family-friendly benefits to full-time associates:Healthcare plansDental & visionPaid time offPaid parental leave401(k) retirement savings with company matchProfessional and personal development programsOpportunity to become a shareholderEmployer-paid short- and long-term disabilityEmployer-paid life insurance for spouse and dependentsRobust wellness programGym reimbursementEmployee Assistance Program (EAP)We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.Ready to join the fun? Apply today and become part of the Crawford Crew - where we work hard, laugh often, and always have a spark to share! Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.Pay Transparency Non-Discrimination ProvisionSonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.LI-EVRecruiter Name: