Field Measure Specialist

Job DescriptionField Measure SpecialistGreater Austin, TX MarketRemote with Local Travel | Company Vehicle Provided | Monday–Friday 8am-4:30pmThe Field Measure Specialist is responsible for the accurate and timely completion of the order verification process for replacement window and door orders within an assigned territory. This role conducts both virtual and in‑person job site verifications, ensuring correct measurements, site readiness, and customer understanding prior to installation.The primary focus of this position is to gather accurate job‑site and product requirements and clearly communicate Pella’s installation process, setting realistic expectations and delivering an exceptional homeowner experience. The role may also assist with installation recovery and minor service work as needed.Pay & CompensationTarget pay range: $25–$28 per hour, based on experience, skills, geography, and internal equityEligible for additional supplemental earnings, including overtimeActual compensation may vary based on individual qualifications and market alignmentWhy Join Pella? – BenefitsPella Family of Brands offers a comprehensive benefits package that supports your health, financial future, and career growth:Medical, dental, and vision plans, life insurance, short‑ and long‑term disabilityPaid vacation and 9 paid holidays401(k) with company matchTuition assistanceEmployee discount programsKey ResponsibilitiesResponsibilities include, but are not limited to:Execute the Order Verification process accurately and on time for assigned projectsPossess full working knowledge of all aspects of the Order Verification processPerform virtual and on‑site job inspections, including accurate measurementsAssess job sites for water intrusion, rot, mold, and other installation‑impacting conditionsConfirm job‑site readiness and collaborate with homeowners to resolve concernsClearly explain the Pella installation process and set realistic customer expectationsProvide photos and documentation to support installations and recovery effortsControl project and recovery costs through proper verification and documentationCollaborate closely with sales teams and installers to ensure seamless order fulfillmentDeliver missing job‑site items as needed to support first‑time installation completionVisit completed job sites to ensure installation meets manufacturing and installation guidelinesReport installation concerns and quality issues to managementProvide training support to Retail Sales Consultants as requestedPerform minor service or installation tasks to enhance customer satisfactionPromote and enforce job‑site safety standardsMaintain assigned company vehicle and comply with Fleet Safety PolicyDemonstrate a consistent commitment to quality, professionalism, and customer satisfactionStrive for 100% “Very Satisfied” customer ratingsSkills & KnowledgeStrong construction and remodeling knowledgeExcellent interpersonal, written, verbal, and listening skillsStrong time‑management and organizational abilitiesComfortable adapting to changing schedules and job environmentsAbility to multitask and prioritize effectivelyProficient with Microsoft Office, smart devices, and ability to learn internal systemsQualificationsTo perform this role successfully, an individual must be able to meet all essential job requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education & ExperienceHigh School Diploma or GED requiredAA or Technical degree preferred1–3 years of related experience and/or training preferredPrior knowledge of general construction practices and window/door components requiredHands‑on experience using power tools (e.g., drill, miter saw, circular saw, pneumatic nail gun) requiredRemodeling and/or window and door replacement experience is a plusCommunication & Professional SkillsAbility to read and interpret contracts, drawings, and work documentsAbility to write basic reports and business correspondenceAbility to clearly present information and respond to questions from customers, coworkers, and leadershipProfessional presentation and adherence to company dress standardsReasoning & Mathematical SkillsAbility to solve practical, job‑related problems with limited standardizationAbility to perform calculations using money, measurements, distance, and timeAbility to read and calculate measurements using a standard ruler or tape measure, including fractionsPhysical DemandsRegular use of hands for phone, computer, and toolsFrequent reaching, talking, and hearingOccasional standing, walking, stooping, kneeling, crouching, or crawlingAbility to lift and/or move up to 100 poundsComfort working at heights, including ladder or scaffolding inspectionsVisual ability to read documents, forms, and digital screensTravel RequirementsLocal travel to customer homes, job sites, and company locationsMust maintain a valid driver’s licenseMust comply with the Company Fleet Safety PolicyAbout UsAbout Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?