Senior Operations Manager | Full-Time | Ford Idaho Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewUtilizing independent judgment, the Senior Operations Manager manages, supervises, and coordinates the day-to-day operations of the Ford Idaho Center. This employee's primary responsibilities include facilitation of changeovers, oversight of all housekeeping, as well as the general maintenance and repair of facility systems. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events.This role pays an annual salary of $67,500-$84,500Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)This position will remain open until May 1, 2026.ResponsibilitiesAssists Sr. Director of Operations in the overall daily operation and maintenance of the Ford Idaho Center.Plan, direct, coordinate, and review the work plan for Ford Idaho Center services and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.Help Create and review Operations schedules.Responsible for updating and approving Operations time cardsPrepare and seek bids for contracted services in the Ford Idaho CenterResponsible for maintaining and updating Ford Idaho Center emergency response and fire safety plansRepresents Operations Department in absence of Sr. Director of OperationsSelect, train, motivate and evaluate Operations Managers, Supervisors and full and part time staffProvide and/or coordinate department staff trainingWork with Managers and other department employees to correct deficiencies; implement timely disciplinary and exiting procedures with staff (including temporary workers)Assume management responsibility for all services and activities involved in the operations of all arena, amphitheater, and Horse Park spacesEnsure staff is working safely, efficiently and are aware of proper safety guidelinesResponsible for execution of and compliance with ContractsPlan, direct, coordinate, and review the work plan for facility operationsMeet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and proceduresPartner with Operations Managers to complete part-time housekeeping /conversion and contracted labor schedulingParticipate in the development and administration of the Operations Department budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessaryAdministers contracts with outside vendors, including but not limited to pest control; window cleaning; and custodial vendorsOrder supplies and materials for maintenance programs within budget guidelines; receive and maintain suppliesProvide excellent customer service assistance to internal and external clientsMaintain a customer first mentalityQualificationsThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job.Degree in Facility Management or related field preferredHigh School Diploma (or equivalent) requiredExperience in Equine footing management and maintenanceMinimum of 4-6 years of experience in facility operations supervision or with comparable increasing responsibility in an arena, convention center, public assembly facility with knowledge of set up/housekeeping and/or event coordination.Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operationsSelf motivated with excellent organizational skillsAbility to communicate clearly and concisely in the English language, both orally and in writingMust be comfortable multi tasking and working in a fast-paced environmentFamiliarity of OSHA requirementsStrong interpersonal skills necessary, including excellent verbal and written communication skills.Possess valid driver's license or have the ability to acquireAbility to work independently and as part of a teamINTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONEMENT:The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Intellectual/Social Demands:While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.Physical Demands:Must be physically capable of heavy lifting (50 pounds), assembly and orderly set-up or physical facility inventory items including livestock arena panels, livestock bedding, sports turf, staging, seating, tables and other even driven needs.Work Environment: