Senior Cloud Infrastructure Engineer

Senior Cloud Infrastructure EngineerOverviewAxway is currently seeking a Senior Cloud System Engineer who has a high level of technical expertise in industry-leading Infrastructure as Services (IaaS) providers like AWS, Azure, and their services. They will have a proven track record of helping organizations to implement and operate mission-critical production workloads on AWS & Azure.ResponsibilitiesCollaborate on design and implement cloud and hybrid (mix of cloud and on-premises) based infrastructure solutions that include both virtualized compute and storage.Implement high availability and disaster recovery solutions for Axway Solutions that span the cloud and on-premises.Act as a Technical Lead for customers onboarding projects and work with Customers to establish G2C connectivity.Install, configure, implement, and support Windows/Linux servers, including management of user/group accounts & policies, integration to Active Directory, Azure Entra ID, and Managed Entra Domain Services.Manage the patching regime of all systems.Manage the global hosting asset/inventory and perform lifecycle planning and execution.Manage monitoring systems such as Prometheus, Nagios, Dynatrace, or equivalent.Manage other hosting-related technologies such as proxy/web filtering, load balancers, WAF, backup and replication solutions, and so forth, such as NetApp ONTAP, GlusterFS, EFS, etc.Provide L3 support for the cloud infrastructure team on AWS & Azure, Storage, Cloud Networking, and Linux platforms.Create and review monthly operations reports.Define SOPs and participate in Audits and DR activities.Ensure all solutions comply with corporate security policies and standards.Familiar with HTTPS, SFTP, PESIT, AS2, AS1, AS4, FTP, SSH protocols.Gather design requirements from stakeholders (e.g., Business and application groups) and translate into functional and technical requirements.Automate repeatable activities.Able to perform Capacity Planning on the customer environment on Managed Cloud and provide recommendations for improving availability and cost optimization.Manage the lifecycle of all requests and incidents that arise, driving for the root cause of problems to prevent incidents from recurring.Participate in after-hours support (on call) and scheduled implementation activities as required.Qualifications5+ years of Experience with working on AWS/Azure Infrastructure services (Architecture/administration/operations)Strong working knowledge of AWS services: EC2, EBS, S3, EKS, Route53, IAM, Load balancers, ACM VPN, VPC, Private Link, Transit Gateway, WAF, RDS, Systems Manager, Billing, Trusted Advisor, SSO, Cloud Watch, Cloud Trail, Backup, Lambda and a set of services from Azure.Should be proficient in Terraform, Python, Ruby, Bash, PowerShellProficiency in Linux/Unix and Windows OS is a must.Good working knowledge of Networking concepts and tools: Routing, Switching, Firewall security, Proxy, Reverse Proxy, HAProxy, NginxExperience in using the tools: GiT, Jenkins, Puppet, AnsibleExperience with System hardening guidelines, e.g., CIS, NISTExperience with Infrastructure Monitoring tools is required.Strong knowledge of the Kubernetes platformExperience in working with Ticketing tools like Salesforce, Service Now, and Jira is preferred.Requires minimal supervision and works well in the Production Operations team.Ability to work efficiently under pressure on non-routine and highly complex tasks.Team player with strong interpersonal, written, and verbal communication skills.Ability to work in a multicultural team spread across the globe (EMEA, APAC, America)Must have a customer-first mindset.AWS or Azure Solution Architect certification is a plus.Must be in the Phoenix metropolitan area.EducationBachelor's or Master's Degree in CS/CE or equivalentCompany OverviewAt Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.We're on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.Why Axway?We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily.Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together.Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: https://www.axway.com/en.Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will.Axway is an AA & Equal Opportunity EmployerJ-18808-Ljbffr