KBB BDC Representative

Are you motivated and customer-focused? Drive your career forward as a KBB BDC Representative at Castle Automotive Group.What You'll Do:Set ICO appointments and coordinate with management; confirm all ICO appointments daily.Follow the CAG process and procedures for responding to all incoming internet (email), phone, text, and chat leads.Manage task lists to ensure follow-up process is being executed on a daily basis.Update KBB ICO data for executive management on google docs on a daily basis.Actively search opportunities on 3rd party sites (Craigslist, Facebook Marketplace, Autotrader, Cars.com, Cargurus, private sellers listings, OfferUp, etc)Follow up on trades from all Castle Automotive dealershipsCoordinate vehicle purchases/pickups with seller and Management and/or Buy Center Reps on outside vehicle purchases.Learning, understanding and adhering to call and email scripts.Active participation in department meetings and trainingWorking together with a team to reach department and store goals.Meeting with the manager regarding objectives, planned activities, reviews and analysis.What You'll Bring to the Team:Prior experience as a BDC Representative, Call Center Coordinator, or related positionExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsAbility work on occasional SaturdaysValid driver's licenseWhat's In It For You:401(K) with company matchMajor medical (50% employee paid premium), Dental, Vision insurance optionsVoluntary Benefits (Accident, Critical Illness, Disability, and more)Life InsurancePaid Time OffEmployee vehicle purchase discountsCareer advancementKBB BDC Representative: starting at $500 weekly plus bonusCompensation will be based on performance and experience; pay ranges may vary from displayed amountsTo learn more about us visit: https://jointeamcastle.com/