Intake Support Specialist of Vocational Services (Remote/Hybrid)

At employU, our culture is EPIC. It's not just a buzzword; it's how we show up every day for our team and the community we serve.Company Culture At employU, our culture is EPIC. It's not just a buzzword; it's how we show up every day for our team and the community we serve.Values Statement — EPICEmpowerment– We give every person the tools, support, and confidence to chart their own career path.Passion– Energy and enthusiasm drive us to exceed expectations and change lives.Integrity– Honesty, transparency, and ethical decision‐making guide everything we do.Commitment– We invest in long‐term partnerships with clients, employers, and one another to ensure shared success.Why Join Us Looking for meaningful work with a team that lives its values? You'll fit right in at employU. Join our team!A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance—this is what you can expect working at employU.Our team works within the disability community to empower our customers with the knowledge, connections, and confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those seeking career advancement.Benefits Full‐time employees are offered:Health InsuranceHealth Savings AccountDental InsuranceVision InsuranceLife InsuranceEmployee Assistance Program (EAP)401(k) PlanPaid Time OffPaid HolidaysBonus Potential (eligible positions)Flexible work schedule for exceptional work/life balancePet InsurancePart‐time employees may be offered:Dental InsuranceVision Insurance401(k) PlanPaid Time OffPaid HolidaysBasic Life InsuranceEmployee Assistance Program (EAP)Flexible work schedule for exceptional work/life balancePet InsuranceVideo Want to get a glimpse into the employU atmosphere? Watch this video: https://youtu.be/K6Hf9jusJlARequirements This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in‐person client services, meetings, or other on‐site responsibilities. This is a benefits‐eligible position starting at $16.00 per hour, plus bonus.Position Summary The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork.Essential FunctionsCompletes initial intake referrals via in‐person, online or by phone as needed.Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake.Enters all client information at intake into database and completes onboarding paperwork and processes.Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients.Contacts clients who are disengaged and communicates by sending follow‐ups to appropriate staff member.Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU's are renewed with the business.Drives clients to various locations as needed.Completes other assigned tasks as directed.Position Qualifications Competency Statement(s)Job KnowledgeInterpersonal SkillsCustomer Service SkillsCommunicationOrganizational SkillsWorking IndependentlyTime ManagementSkills & Abilities EducationHigh School diploma required; some college including a degree in any field preferred.ExperienceNo experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred.Computer Skills Proficient with Microsoft Suite, Adobe and web‐based database systems. CRM Experience Preferred.Background Screening Requirement This position requires a level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse. Applicants can learn more about the screening process by visiting https://info.flclearinghouse.comOther RequirementsOpen availability required: must be available during days, evenings and weekends to work around students' school schedule.Must have reliable transportation, a valid driver's license, auto registration, auto insurance coverage‐minimum (bodily injury $50,000 per person/$100,000 per accident).Bilingual is a plus (English / Spanish); ASL is a plus.Confidentiality and the ability to manage multiple deadlines is required.Must have own computer, printer, smartphone with data plan, and high‐speed internet connection.SUPERVISION No supervisory responsibilities.TRAVEL Travel required to one or more of our local Florida offices, as needed.PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Office environment and in the field at various business locations.Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed.Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.Hearing: Hear within the normal audio range with or without correction.#J-18808-Ljbffr