Operations Support Coordinator

*Operations Support Coordinator* *Coldstream Logistics – Warrendale, PA* *Full-Time | $45,000–$47,500 per year* Coldstream Logistics is seeking a dependable, highly organized *Operations Support Coordinator* to support a variety of administrative and operational functions within our Warrendale office. We are a small, fast-moving logistics company, so this position will support several areas of the business rather than being limited to one department. Most of the responsibilities assigned to this role already have established procedures, checklists, and written instructions. We are looking for someone who can learn those processes, follow them consistently, stay organized, and make sure important details and deadlines do not fall through the cracks. This is *not a management position*. It is a hands-on support role for someone who enjoys staying organized, completing tasks accurately, following up when information is missing, and helping keep day-to-day administrative processes running smoothly. *What You'll Do* Responsibilities will include: * Coordinate the administrative portion of new driver onboarding * Prepare, collect, organize, and maintain employee and driver documentation * Track driver CDL, medical certification, and other compliance expiration dates * Follow up with drivers when documents or information are missing * Maintain organized driver and employee records * Learn our established driver payroll process and provide backup coverage when needed * Gather and review payroll documentation for completeness * Receive, track, organize, and forward recurring company invoices to Accounting * Identify invoices or charges that appear unusual, duplicated, or inconsistent * Assist with employee benefit enrollment paperwork and annual open enrollment * Track benefit enrollment deadlines and completed documentation * Maintain spreadsheets, checklists, recurring reports, and internal tracking records * Monitor and order routine office and facility supplies * Assist with additional administrative responsibilities as processes are transitioned into the role *What We're Looking For* You do *not* need to be an expert in transportation, payroll, HR, accounting, or safety. We are looking for someone who: * Is highly organized and detail-oriented * Is dependable and follows through * Is comfortable working from established procedures and checklists * Can manage several recurring responsibilities and deadlines at once * Notices when something is missing, overdue, inconsistent, or unusual * Is comfortable following up with employees and drivers by phone or email * Knows when to handle a routine issue and when to bring something to management * Is comfortable performing repetitive tasks accurately and consistently * Can handle confidential employee, payroll, and company information appropriately * Works well in a small-office environment where responsibilities sometimes overlap *Qualifications* * High school diploma or equivalent required * Previous administrative, office, payroll support, HR support, transportation, or similar experience preferred * Approximately 2–5 years of administrative or office experience preferred * Comfortable using email, spreadsheets, Microsoft Office, and basic business software * Strong organizational and recordkeeping skills * Good written and verbal communication skills * Ability to handle confidential information with discretion Transportation experience is helpful, but *not required*. Training will be provided on Coldstream-specific processes and systems. *Benefits* Coldstream Logistics offers a competitive benefits package that includes: * Employee Stock Ownership Plan (ESOP) * Medical insurance * Dental insurance * Vision insurance * Life insurance * 401(k) * Paid holidays *About the Role* This position is primarily about *execution, organization, and follow-through* rather than management or independent policy decisions. The successful candidate will be expected to learn established processes, perform them consistently, maintain accurate records, and bring unusual situations to management's attention. Because Coldstream is a small organization, the position may evolve over time as additional routine administrative responsibilities are transitioned into the role. Our goal is simple: keep recurring processes *organized, completed, documented, and on time* so the rest of the team can remain focused on their primary responsibilities. *Job Type:* Full-time (Monday thru Friday) *Pay:* $45,000–$47,500 per year *Work Location:* In person – Warrendale, PA Pay: $45,000.00 - $47,500.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: In person