Front Desk Medical Receptionist
Front Desk Medical Practice
Location: Carmel, IN, 46280
Job Description:
We are seeking a friendly and professional Front Desk person to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment for 30-32 hours per week Monday - Thursday.
Responsibilities:
Greet and welcome guests in a friendly and professional manner
Check-in and check-out of patients
Scheduling and rescheduling of appointments
Answer and direct phone calls
Manage and distribute new patient packets
Input and tracking of inbound and outbound referrals
Maintain a clean and organized front desk area
Handle customer inquiries and complaints with professionalism and tact
Requirements:
High school diploma or equivalent
Previous experience in a medical/ophthalmology practice, customer service or administrative role preferred
Excellent communication and interpersonal skills
Proficient in Microsoft Office and other basic computer skills
Ability to multitask and prioritize tasks in a fast-paced environment
Professional appearance and demeanor